Confirmation
By approving these terms & conditions and confirming your order, a binding agreement is entered into. When we have received your order, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order. Please read the terms & conditions before placing any orders on jazzotech.com.
Delivery time by Bandcamp – our partner platform
Goods will be dispatched on regular working days, Monday to Fridays. Please note that the following delivery charges do not include import costs that may be due when the package reaches the country of destination. Delivery times may be a little longer during sales and public holidays. We occasionally offer free deliveries on all orders, which will be clearly stated on our website. Please note that campaigns for free deliveries will be activated on your order on the payment page. When your order leaves our warehouse you will receive a confirmation via e-mail.
Damaged products
If the product is defect, obviously damaged by mail or does not correspond with how the product was presented on jazzotech.com, you have the right to enter a claim.
How to enter a claim
Please contact info@jazzotech.com as soon as you discover the fault and send us a photograph of the damaged/faulty product. We’ll try to come to a fair solution by refunding the money or replacing the product.
Force majeure
We have the right to assert force majeure in the event of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would attempt to notify you.
Cookies
We use cookies on jazzotech.com. By browsing this webpage, you consent to the use of cookies. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows jazzotech.com or a third-party service to recognize you and make your next visit easier and more useful to you.
Protection of your personal data
You should always be able to feel safe when we are processing your personal data. Jazz-o-Tech has taken appropriate security measures required to protect your personal data against unauthorized, unlawful or accidental access, modification, loss, destruction and damage. You are solely responsible for your login information on jazzotech.com. Jazz-o-Tech will never request your password or ask you to provide sensitive account information.
Your rights
You have the right to request that Jazz-o-Tech corrects, rectifies, erases or restricts the processing of your personal data, in accordance with applicable data protection regulations. To exercise these rights, please contact our customer care at info@jazzotech.com. You have the right to request information regarding all processing of your personal data conducted by Jazz-o-Tech once (1) every calendar year. You can at any point in time prohibit Jazz-o-Tech from using your personal data to send you information and news. When we receive your notification, we will stop processing your personal data for these purposes. To delete your records, please contact our customer care. You are also given the opportunity to refuse to receive further information and news in every such email from us.
Company information
The website jazzotech.com and registered domain is owned by Jazz-o-Tech.